DIY Checklist for Washing Machine Repairs

By: Michael McCabe

Date: 7/05/2015

While it is certainly something best left to an expert to repair a washing machine, you may want to run through the following checklist before calling out a technician (always make sure that the machine is switched off before carrying out any type of repair or maintenance work on it whatsoever!):

Is there electrical power to the machine. Is it plugged in properly? Has the electricity tripped? How about trying to rest the machine? This usually entails unplugging it for around 10-15 minutes and then trying it again.
Are there any items that may have come out of a pair of pants pocket, that may be lodged somewhere in the machine, thus causing the problems?
Electricity – Is there electrical power going to your appliance – i.e., is the electrical plug properly inserted into the electrical outlet? You may want to try another smaller, portable (for ease of use – e.g., an electric drill), in the same electrical outlet to see if there is power coming from it. If there is, then the problem may not be the source of electricity to the machine, but rather a fuse, or something more complex.
Water supply – Are your taps fully turned on? Ensure all hoses are properly connected to the water supply and turn them fully on.
Micro Switches – Are all the appliances doors properly closed? Remember many appliances work on a system whereby electricity is sent to the motor only once the doors are properly closed. This includes both front loader and top loader washing machines, dishwashers and tumble dryers.
Read the Manual – I you can find your owners manual (these days most are downloadable off the manufacturers website in e-book format), go through it and ensure that all the manufactures operational and safety procedures are correctly followed. Don’t forget the manuals usually contain troubleshooting tips and procedures. Implementing these correctly could save you a call out charge.
Dirt – Blocked filters and drains – Make sure all the appliances filters are clean and the drains are unblocked.
Exceeding machines capacity – Are you exceeding the appliances capacity to do its intended job? I.e., don’t try and do a 10kg load in a 7kg capacity washing machine.
Cost of repair vs. replacing – Finally, some appliances are worth replacing rather than repairing. The average call – out charge for an appliance repair is $140.00. Weigh it up, it may be cheaper to replace the item. On the other side of the coin, a $200,00 call out and repair (with a guarantee), makes better business sense then replacing a $2,000.00 appliance.
If you have no success in identifying and repairing the problem yourself, then give us a call. We will endeavour to get to your front door as quickly as possible and charge you a decent rate that will make you want to use us again, or even tell your friends about us.